Need quick assistance?

The best way to connect with customer service is by text!

Text your question to 888-320-3452 on your mobile device* and get help with service requests like:

 

  • Upgrade or move your internet or phone service
  • Request a repair
  • Reschedule an appointment or locate your technician
  • And more!

*Msg. and data rates apply. Msg. frequency varies. Text HELP for help. Sign in to your account to update communication preferences or reply STOP to opt out. Automated Bot used to route requests. View Privacy Policy and Terms and Conditions.



CHAT NOW with our team

 

Chat is available 7 days a week.
Work with our online specialists to order new or upgrade existing services,
ask billing questions, and for technical support.



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Existing Customer Account and Tech Support

 

Para Asistencia en Español,
opcion 9

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Account and Tech Support

 

800-244-1111

Monday - Friday 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 


Order New Services

866-963-6665

M-F, 8am - 6pm local time

 

Customers using a TTY device may contact the phone number on this page for assistance.

centurylink:regionalizer/regions/CTL Only


Existing Customer Account and Tech Support

 

Para Asistencia en Español,
opcion 9

Close

Account and Tech Support

 

800-201-4099

Repair 24x7, HSI 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 

 

Order New Services

877-862-9343

M-F, 8am - 6pm local time

 

Customers using a TTY device may contact the phone number on this page for assistance.

centurylink:regionalizer/regions/OOR Only


Existing Customer Account and Tech Support

 

Para Asistencia en Español,
opcion 9

Close

Account and Tech Support

 

800-244-1111

Monday - Friday 8 am - 6 pm Local time

 

Customers using a TTY device may contact the phone number on this page for assistance. 


Order New Services

866-963-6665

M-F, 8am - 6pm local time

 

Customers using a TTY device may contact the phone number on this page for assistance.



Visit our social media help communities

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Business Hours

 

Monday - Friday, 7 am - Midnight CT

 

Weekends, 8 am - 8 pm CT


Looking for CenturyLink Small Business?

 

Hop on a quick chat, or ask to be connected with a live agent.

Chat

Get connected to an agent for help with all Small Business topics

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Monday-Friday
7 a.m. – 9 p.m. CT

centurylink:regionalizer/regions/Q Only

Monday-Friday
8 a.m. – 9 p.m. CT

centurylink:regionalizer/regions/OOR Only

Monday-Friday
8 a.m. – 9 p.m. CT

Call

Call for account, billing, and repair support

centurylink:regionalizer/regions/CTL Only

800-786-6272
 

Monday-Friday

8 a.m. - 6 p.m. local time*

*There is some repair support outside these hours

centurylink:regionalizer/regions/Q Only

800-603-6000
 

Monday-Friday

8 a.m. - 6 p.m. local time*

*There is some repair support outside these hours

centurylink:regionalizer/regions/OOR Only

800-603-6000
 

Monday-Friday

8 a.m. - 6 p.m. local time*

*There is some repair support outside these hours


More Ways to Get in Touch

Give Kudos

 

If your customer service experience was exceptional, please submit a recognition note

Enterprise Customer Support

 

Contact the Enterprise group for large business support..