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Welcome to CenturyLink support.

Check for outages

Enter your address and select from the drop-down below to check for area outages.

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Need quick assistance?

The best way to connect with customer service is by text!

Text your question to ASKCTL on your mobile device* and get help with service requests like:

 

  • Upgrade or move your internet or phone service
  • Request a repair
  • Reschedule an appointment or locate your technician
  • And more!

*Msg. and data rates apply. Msg. frequency varies. Text HELP for help. Log into account to update communication preferences or reply STOP to opt out. Automated Bot used to route requests. View Privacy Policy and Terms and Conditions.

Top solutions

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My CenturyLink App

Check your account, pay your bill, manage your connection, and more. Download the My CenturyLink app today.

Google Play link

Looking for something else?

Modem Recycling

 

Send in your old CenturyLink modem and we'll recycle it at no cost!

recycle modem