Set up a CenturyLink email account

Your CenturyLink High-Speed Internet service includes an email account. Learn how to create your account.

How to create your email address

You can create your new CenturyLink email address using the My CenturyLink app.

1. Sign in to the My CenturyLink app

2. Scroll to the menu at the botttom of the screen and tap My Services

Menu on My CenturyLink app showing My Services

3. Scroll down the My Services screen to find the email services section. If you do not already have an email account shown here, tap on Create email account.

My CenturyLink app screen, button to create email account

4. Enter an email address and password.

5. Enter a mobile phone number for account recovery and security. If you're ever locked out of your account, CenturyLink will send a verification code to this number.

6. Verify your mobile number. After you enter your phone number, you'll get a verification code by SMS. Enter this code in the My CenturyLink app to confirm your information and complete your email account creation.

Email verification code on phone text app

CenturyLink email phone verification screen

7. Validate a backup email address. This optional step provides an additional recovery method in case you get locked out of your account and do not have access to your phone. CenturyLink will also send a verification code to a backup email address.

8. Your new CenturyLink email account is created and you can sign in.

You can sign in on any device connected to the internet from the CenturyLink.net home page. Or you can use your CenturyLink email with a different email program on your device.

CenturyLink email account sign in screen

Check your CenturyLink email using your preferred program

You can set up your CenturyLink email on other email programs and on multiple devices.

Set up email on a Mac

Set up email on an iOS device

Set up email on Windows

Set up email on an Android device

For all programs and devices, you will need the POP/IMAP server settings as you follow the instructions for your specific device or program.

Keep your CenturyLink email active

Like many free web-based email services, unused CenturyLink email accounts are deactivated after a certain amount of time. To keep your CenturyLink email active, be sure to log in at least once a year. Accounts with no activity for more than a year will be deactivated and all contents deleted.